Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy governs the relationship between DIANA TROWER and you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The terms DIANA TROWER or ‘us’ or ‘we’ refers to the owner of the website whose registered office is White Wings, 2 Gog Magog Way, Stapleford, Cambridge, CB22 5BQ.

The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, while we do not collect personal data such as names and contact information we may collect, store and share with third parties working on the website, data about your browser, computer system and browsing history with a view to improving the service offered to you. Please see our Privacy Policy for more information.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland.

We are committed to protecting your privacy. This Privacy Policy governs the way in which we process, use and store any personal information that you provide us and/or we collect from you.

If you have any queries about this site or our Privacy Policy, please contact us via email at diana@dianatrower.com.

Cookies and information you submit

A cookie is a piece of data that identifies you as a unique user.

Our website server will create a corresponding but anonymous record of a number of technical details including your IP address, details of your operating system and the date, time and duration of your visit to our website. Once your visit to our website had ended, the cookie will be automatically deleted.

We use cookies site to track the pages and articles visited. We use this information to see which items are (or are not) of greatest interest to visitors.

If you want to stop cookies being stored on your computer in future, please refer to your browser manufacturer’s instructions by clicking ‘Help’ in your browser menu.

Personal information you submit

  • Information that you provide by filling in forms on www.dianatrower.com (our website).
  • Information provided at the time of registering to use our website, subscribing, posting material or requesting further services.
  • Details of transactions you carry out through our website and of the fulfilment of your orders.
  • Details of your visits to our website (including, but not limited to, traffic data, location data and other communication data, whether this is required for own billing purposes or otherwise) and the resources that you access.

Use of Information Submitted

We will use your information for the purpose of providing the services you have requested, processing any other transactions authorised or made by you with us, informing you of our events and other marketing information to you which we think you may find of interest and undertaking product or client research.

If you do not want us to use your data in this way, or pass your details on to third parties for marketing purposes, please send us an email marked ‘unsubscribe’ to diana@dianatrower.com.

The information we collect is used to improve the content of our website, and is never shared for commercial purposes. We will process your information as mentioned above and will do so in accordance with this Privacy Policy.

In submitting your personal data, you agree to the transfer, storing or processing of this information for the use of processing orders placed via our website.

Security Policy

We cannot guarantee the security of the information that you disclose to us online and by submitting your information you accept the risks of providing information and dealing on-line and will not hold us responsible for any breach of security.


If you follow a link to any website from our website, please be aware that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

We strongly recommend that you read the privacy policy of any such websites that you visit.

Changes to Policy

We reserve the right to revise this policy at any time to reflect any changes to our privacy practices in accordance with changes to legislation, best practice or website enhancements.

We will let you know what these changes are by posting them on this page, but it is your responsibility as a user to make sure that you are aware of them, by checking for any changes on a regular basis.